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Knowledge Base Forms Using the Form Builder

Using the Form Builder


Overview

After creating a form, the editor opens where you build its structure and configure its settings. The editor has two tabs: Build — where you design the form's fields and sections — and Settings — where you manage metadata and control the form's status.

This article covers how to use both tabs, what each field type does, and how to publish, save as draft, or save as a template.

For how to create a form first, see → How to Create a Form.

--[Image: Form Builder editor showing the Build tab with the field palette on the left, the canvas in the center, and the Properties panel on the right]--


The Build Tab

The Build tab is the visual editor. It has three areas:

AreaWhat it does
Left panel — Fields / PropertiesSwitches between the field palette (all available field types) and the properties of the selected field
Center — CanvasWhere the form is built — sections and fields appear here
Top — Section tabsEach section of the form appears as a tab — click to switch between sections

Working with Sections

Forms are divided into sections. Each section becomes a separate page when a field worker fills out the form — they work through one section at a time.

To add a section: Click the + button next to the section tabs at the top of the canvas.

To rename a section: Click on the section tab to make it active, then click away from all fields to show the section properties in the left panel. Edit the Section Name field — it saves automatically when you click away.

To duplicate a section: With no field selected, click Duplicate Section in the left panel. A copy of the section and all its fields is created immediately.

To delete a section: With no field selected, click Delete Section in the left panel. A confirmation dialog shows how many fields will be removed. You cannot delete a section if it is the only one — a form must always have at least one section.

Plan your sections before adding fields. Each section becomes a separate screen for the field worker. Group related fields together — for example, "Site Information" in one section and "Hazard Assessment" in another.


Adding Fields

The left panel shows the Fields tab with 13 field types available. Each field is represented as a labeled block with an icon.

To add a field:

  • Click a field block in the palette — it is added to the end of the current section.
  • Drag a field block from the palette to a specific position in the canvas — a blue line indicates where it will be inserted.

To reorder fields: Drag any field in the canvas by its vertical grip handle to a new position. The order is saved automatically.

To delete a field: Click the trash icon on the field card. A confirmation dialog appears.

To duplicate a field: Select a field, then click Duplicate Field in the Properties panel. A copy is added immediately with the name "(Copy)".


Field Types

FieldWhat it collectsHas options
TextA short single-line text answerNo
Single ChoiceOne selection from a list (radio buttons)Yes
Multiple ChoiceOne or more selections from a list (checkboxes)Yes
DropdownOne selection from a compact dropdown listYes
DateA calendar dateNo
TimeA time valueNo
File UploadOne or more attached filesNo
CameraPhotos taken directly with a device cameraNo
SignatureA drawn digital signatureNo
ResourcesA selection of project team members (auto-populated from the project)No
HeadingA visible title or section header — display only, no inputNo
Plain TextStatic instructional text — display only, no inputNo
DividerA horizontal line to visually separate groups of fieldsNo

Configuring a Field (Properties Panel)

Click any field in the canvas to open its properties in the left panel. The available settings depend on the field type:

SettingAvailable forWhat it controls
Field NameAll input fieldsThe label shown above the field
Helper textMost fieldsA subtitle or instruction shown below the field name
RequiredAll input fieldsWhether the field must be filled in before the form can advance
ChoicesSingle Choice, Multiple Choice, DropdownThe list of selectable options — enter one option per line

Choices are entered one per line. To edit the options for a Single Choice, Multiple Choice, or Dropdown field, click the field and edit the Choices area in the Properties panel. Each line becomes one option.

Heading and Divider fields have no Required toggle. They are display elements only — they cannot be marked as required.

--[Image: Properties panel showing a Single Choice field with Field Name, Helper Text, Required toggle, and Choices textarea]--


The Settings Tab

The Settings tab lets you update the form's metadata and control its publication status. It contains the same fields as the creation wizard — Form Name, Prefix, Form Type, Projects, and PDF Style — plus additional publishing actions.

PDF Style

Choose how the form's submissions are formatted when exported as a PDF:

StyleLayout
Use DefaultStandard layout
Two-ColumnFields arranged in two columns
Classic ListVertical list format
Outlined FormFields with visible borders
Sidebar PanelLabels in a sidebar, values to the right
Card GridFields in cards arranged in a grid
Banner HeaderProminent header section

Click Preview PDF to see how the current style looks before saving.

Publishing Actions

The buttons available depend on the form's current status:

When the form is a Draft:

ButtonWhat it does
Preview PDFOpens a PDF preview of the form in a new tab
Save as DraftSaves all changes — form stays in Draft, not visible to field workers
Save as TemplateSaves the form as a reusable template — a dialog asks for an optional description (up to 500 characters)
PublishPublishes the form — field workers can start submitting immediately

When the form is Published:

ButtonWhat it does
Preview PDFOpens a PDF preview
UpdateSaves changes to the published form — the form stays Published

Publishing is immediate. The moment you click Publish, the form appears in the mobile app for all assigned projects. Make sure the form is complete and reviewed before publishing.

You can edit a published form. Use the Update button to save changes to a published form without changing its status. Field workers will see the updated version on their next form load.


Previewing the Form

From either tab, click Preview (or Preview PDF from the Settings tab) to see how the form looks to field workers.

The interactive preview shows the form section by section, with a toggle to switch between web and mobile view. This is useful for checking field layout and verifying that all required fields are set correctly before publishing.


Things to Know

All field changes save automatically. You do not need to click Save after adding, editing, or reordering fields in the Build tab. Each action persists immediately.

Section names save on blur. After typing a section name, click away from the field — it saves without a button press.

Deleting a section deletes all its fields. There is no undo. If you accidentally delete a section, you will need to rebuild it.

The form type cannot be changed after creation. If you need a different type, create a new form. You can use the Clone action on a published version as a starting point. See → Forms Management: Overview.